Privacy Policy

1 Information We Collect

7c777c collects personal information through several channels, including your voluntary registration, ongoing use of the platform, and automated technical processes. The categories of data we collect include:

Registration & Identity Data

• Full name, date of birth, and gender
• National Identity Card (NID) number or passport number
• Residential address (district, city, postcode — within Bangladesh)
• Email address and mobile phone number
• Username and encrypted password

Financial & Transaction Data

• bKash, Nagad, Rocket, or Upay mobile wallet account number (registered in your name)
• Bank account details for supported Bangladeshi banks (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, etc.) where applicable
• Deposit and withdrawal amounts, dates, and reference numbers
• Bonus redemption and wagering history

Technical & Usage Data

• IP address, device type, operating system, and browser version
• Pages visited, games played, bet history, and session duration
• Cookies and similar tracking technologies (see Section 7)
• Geolocation data (country/city level only, derived from IP address)

Communications Data

• Records of customer support interactions (email correspondence, live chat transcripts)
• Feedback, complaints, and dispute records
• Responses to surveys or promotional campaigns where you choose to participate

2 How We Use Your Information

7c777c uses the personal data we collect for the following clearly defined purposes:

We do not use your personal data for automated profiling that produces legal or similarly significant effects without human oversight. Analytics used to improve the platform operate on aggregated, anonymised data sets where possible.

3 Legal Basis for Processing

7c777c processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing required to register your account, process transactions, and deliver the services you have signed up to use.
• Legal obligation: Processing required to comply with anti-money-laundering (AML) regulations, age verification requirements, and record-keeping obligations applicable to online gaming platforms.
• Legitimate interests: Processing for fraud prevention, platform security, and improvement of our services, where such interests are not overridden by your privacy rights.
• Consent: Where you have provided explicit consent, such as opting in to receive promotional communications. You may withdraw consent at any time by contacting support at [email protected].

4 Data Sharing & Third Parties

7c777c does not sell your personal data. We may share your information with the following categories of third parties, strictly on a need-to-know basis and subject to confidentiality obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank — to process your deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC service providers engaged to verify the authenticity of identity documents submitted during account verification.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive only the minimum session data necessary to deliver their games (e.g., a session token and anonymised player ID). They do not receive your full identity or financial data.
• IT infrastructure and hosting providers: Secure server and cloud infrastructure partners who host the 7c777c platform under strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory directive, 7c777c may disclose personal data to authorised authorities. We will notify you of any such disclosure to the extent permitted by law.

All third parties with whom we share data are contractually bound to handle your information securely, use it only for the specified purpose, and not to disclose it further without authorisation.

5 Data Retention

7c777c retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable law. Our standard retention periods are as follows:

• Active account data: Retained for the duration of the account's active life plus a minimum of 5 years following permanent account closure, in compliance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Customer support records: Retained for 3 years from the date of the interaction, or longer if related to an ongoing dispute or regulatory matter.
• KYC verification documents: Retained for the duration of the account relationship plus 5 years following closure.
• Anonymised analytics data: May be retained indefinitely, as it cannot be used to identify any individual.

When data is no longer required and no legal retention obligation applies, 7c777c will securely delete or anonymise it in accordance with our internal data destruction procedures.

6 Your Data Rights

Subject to applicable law and certain limitations, you have the following rights with respect to your personal data held by 7c777c:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your data in certain circumstances (e.g., while a dispute is under investigation).
• Right to data portability: Where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to us.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests where you believe your privacy rights outweigh those interests.

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within 5 business days and respond in full within 30 days. In complex cases, the response period may be extended by a further 30 days, and we will inform you of this extension.

7 Cookies & Tracking Technologies

7c777c uses cookies and similar technologies (such as local storage and session identifiers) to operate the platform effectively and to understand how players interact with our services. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during a browsing session and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and preferred payment method, to improve your experience on return visits.
• Analytics cookies: Collect anonymised data about how players use the platform — which pages are visited most, where users navigate from, and how long sessions last. This data is used exclusively to improve the platform.
• Security cookies: Help detect and prevent fraudulent activity, multiple account creation, and bot traffic.

7c777c does not use third-party advertising cookies or tracking pixels that share your data with advertisers. You may manage or delete cookies through your browser settings; however, disabling strictly necessary cookies will impair your ability to use the platform.

8 Information Security

7c777c implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser and our servers
• Encryption of sensitive data fields (passwords, payment identifiers) at rest using industry-standard algorithms
• Role-based access controls ensuring that staff access only the data necessary for their specific function
• Regular independent security audits and vulnerability assessments of our platform infrastructure
• Intrusion detection systems and 24/7 security monitoring of server environments
• Multi-factor authentication requirements for staff access to production systems containing personal data
• Incident response procedures enabling rapid detection, containment, and notification in the event of a data breach

In the event of a data security incident that is likely to result in a risk to your rights or interests, 7c777c will notify affected players as soon as reasonably practicable, with details of the nature of the incident and the steps being taken to address it.

9 Protection of Minors

7c777c is strictly an adult platform. 21+ We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps specifically to prevent minors from creating accounts.

If a parent or guardian becomes aware that a minor has provided personal data to 7c777c without consent, they should contact us immediately at [email protected]. Upon receiving such notification, we will investigate the matter and, if confirmed, close the account and securely delete all associated personal data without delay.

We reserve the right to request proof of age at any stage of the account lifecycle. Failure to provide satisfactory age verification will result in account suspension and withholding of any withdrawal until verification is complete.

10 International Data Transfers

7c777c primarily serves players based in Bangladesh and processes most data within secure infrastructure serving the Bangladesh market. In some cases, operational or technical partners (such as game content providers or cloud hosting services) may process data in other jurisdictions.

Where personal data is transferred outside Bangladesh, 7c777c ensures that appropriate safeguards are in place, including contractual clauses that impose equivalent data protection obligations on the recipient. We do not transfer personal data to jurisdictions that lack adequate data protection frameworks without first implementing appropriate contractual or technical safeguards.

11 Changes to This Privacy Policy

7c777c reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes are significant, we will notify registered players via email or a prominent on-platform notice prior to the changes taking effect.

Your continued use of the 7c777c platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have concerns about any changes to this Policy, please contact our support team before continuing to use the platform. We are happy to explain the implications of any update in plain language.

12 Contact & Privacy Enquiries

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to the 7c777c support team:

We aim to resolve all privacy enquiries promptly and fairly. If you are not satisfied with our response, you retain the right to escalate your concern through applicable legal channels in your jurisdiction.